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Terms & Conditions  
How to Make a Reservation:
To make a reservation visit our website at www.YankeeHolidays.com, see your local travel agent or call Yankee Holidays® (YH) at 800-225-2550. Your payment of your vacation is your acceptance of these terms and conditions which, from time to time may be modified at our sole discretion.

Payments
Deposits
Days Prior to Departure:

Package 90 Days+ 60-89 Days 0-59 Days
Rail and Sail Program $250 nonrefundable deposit per person Full payment due at time of booking Full payment due at time of booking
Independent Rail Journeys or any custom packages $250 nonrefundable deposit per person $250 nonrefundable deposit per person Full payment due at time of booking
Rail Getaways and Family Adventures $100 nonrefundable deposit per person $100 nonrefundable deposit per person Full payment due at time of booking

Final Payment
Any remaining balances are due 120 days prior to departure for Rail and Sail packages and 60 days prior to departure for all other packages.
  • Yankee Holidays® accepts Visa®, MasterCard®, Discover® Card, American Express and checks. Your booking is not confirmed and payment is not deemed made until the deposit is received by Yankee Holidays® and you receive a confirmation invoice. Your reservation will be automatically canceled if final payment is not received by Yankee Holidays® by the final payment due date. On certain departures, full payment may be required at the time of booking to hold or confirm space for you.
  • If you pay your deposit with a credit card, Yankee Holidays® will automatically charge the balance due to the same credit card used to make your deposit payment on the final payment due date.
  • Bookings within 14 days of departure will be subject to a $35 expedited mailing fee if documents are being sent through the mail. Any documents delivered via the post outside of the USA will incur a minimum fee of $50. The actual cost will be advised at the time of booking. No fee will be charged if trip does not require physical documents and electronic documents are accepted by suppliers.

 

Booking Changes and Cancellations
To make a change or cancel your vacation, contact your travel agent or call Yankee Holidays® at 800-225-2550.


Coronavirus COVID-19
The safety and security of our guests and employees is our top priority. Given the current US and foreign government national emergencies and circumstances beyond our control we have revised our terms and conditions. Customers booking travel during this period will receive maximum flexibility to travel to any destination, on any date, or length of trip. Reschedule or cancel your trip up to 5 days prior to departure without any change or cancellation fees.


Revised Policies


Cancellations, Changes and Refunds for all Packages
Customers have maximum flexibly to cancel or change their trip up until 5 business days prior to departure. Customers can postpone their trip and rebook up to 24 months in advance. If the future date of travel is unknown at the time of the change or cancelation, customers will receive a refund in the form of future travel credit. The travel credit will be banked and can be used with any of our family of brands within 24 months.


Travel Protection Option
Travel Protection Option (TPO) allows you to cancel your Yankee Holidays® arrangements for any reason up to noon Eastern Time on the last business day prior to the first services offered by Yankee Holidays®.


Important:
The TPO must be purchased at time of booking, or when deposit is paid, and is nonrefundable and nontransferable. Carefully read the Cancellation Waiver & Insurance Plan brochure that is included with your travel documents. The TPO does not cover cancellation or “no shows” on the day of departure. A “no show” is defined as a failure to notify Yankee Holidays® of a cancellation prior to noon Eastern Time on the last business day prior to departure. Note: The TPO does not cover any single supplement charges which arise from an individual's traveling companion electing to cancel for any reason prior to departure. In this case, the single supplement will be deducted from the refund of the person who cancels. Division of this charge between the two passengers involved is solely their responsibility. If insufficient funds are deducted from the canceling client, the traveling client will be charged the remaining portion of the single supplement.

Payment of TPO (if chosen) must be received by Yankee Holidays® with your Deposit. The TPO is nontransferable and valid for each applicant only.

When a cancellation is made, the claim will be handled in this manner: Cancellations must be made before noon Eastern Time on the last business day prior to the first services offered by Yankee Holidays®. The Trip Protection Option will receive a future travel credit for the full value of the reservation including the price of the Trip Protection. Customers will have the flexibility to apply their credit to travel on any one of our 3 brands; Amtrak Vacations, Yankee Holidays and Railbookers. This banked credit is transferable and will not expire.

Cancellation Waiver Program Limits

PART A – Benefits Provided By Yankee Holidays
Pre-Departure Vacation Protection Waiver Trip Cost


WHERE TO PRESENT PART A CLAIMS
To cancel your vacation prior to departure, contact your travel agent who will notify Yankee Holidays® or call 1-800-225-2550 during normal business hours, which are Monday through Friday 9:00 a.m. to 5:30 p.m. Eastern Time. When filing a claim, please send any/all unused travel documents to: Yankee Holidays, Attn: Claims Department, 75 State Street, Suite 100, Boston, MA 02109.


Part B - Insurance Benefits
(Underwritten by US Fire Insurance Company)
Maximum Benefit Amount
Trip Interruption up to 100% of the non-refundable insured Trip Cost
Missed Connection $500
Trip Delay up to $100 Per Day, to Maximum of $500
Accident and Sickness Medical Expense $25,000
Emergency Evacuation and Repatriation $25,000
24 Hour Accidental Death and Dismemberment $25,000
Baggage and Personal Effects $1,000
Baggage Delay up to $100


This advertisement contains highlights of the plans developed by Trip Mate, which include travel insurance coverages underwritten by United States Fire Insurance Company, Principal Office located in Morristown, New Jersey, under form series T7000 et al, T210 et al and TP-401 et al, and non-insurance Travel Assistance Services provided by Generali Global Assistance and FootprintID®. The terms of insurance coverages in the plans may vary by jurisdiction and not all insurance coverages are available in all jurisdictions. Insurance coverages in these plans are subject to terms, limitations and exclusions including an exclusion for pre-existing medical conditions. In most states, your travel retailer is not a licensed insurance producer/agent, and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may be compensated for the purchase of a plan and may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. CA DOI toll free number is 800-927-4357. Plan payment includes: 1) Part A Non-Insurance Cancel For Any Reason Waiver, 2) Part B Insurance Benefits, and 3) a fee for non-insurance assistance services. View plan details and important disclosures: www.tripmate.com/wpF428Y. You may obtain information on the plan fees by emailing Trip Mate (assistancefees@tripmate.com). Trip Mate, a Generali Global Assistance & Insurance Services brand, P.O. Box 527, Hazelwood, MO 63042, 1-833-297-2255, (claimssupport@travelclaimsonline.com).claimssupport@travelclaimsonline.com. We are licensed in all states. While Trip Mate markets the travel insurance in these plans on behalf of USF, non-insurance components of the plans were added to the plans by Trip Mate, and Trip Mate does not receive compensation from USF for providing the non-insurance components of the plans.

 

Special Terms
Rail and Sail, special events and peak travel periods may require a surcharge and may be subject to special payment, change and cancellation conditions. Yankee Holidays® cannot apply advertised promotions retroactively to existing reservations. Prices in this brochure may not be valid for group travel. In case of human or computer error, Yankee Holidays® reserves the right to re-invoice for the correct price or service. A full refund will be made to passengers who choose not to accept the updated reservation, provided Yankee Holidays® is informed of the desire to cancel the reservation at the time notification.

 

Prices
All vacation prices are based on rates known at the time of publication and expected to be in effect at the time of departure. Prices do not include airfare or rail from your home gateway. Not all accommodation types are available on all vacations. Prices are subject to change without notice and all reservations are subject to availability. Prices listed are quoted in U.S. dollars, per person, double occupancy. Our lowest prices may not be available on all days or for all sales. Single, triple, quad and child hotel rates may be available upon request. Not all accommodation types are available on all vacations.

 

Tour Prices Do Not Include
Tour prices do not include gratuities, baggage handling and other incidental charges. Where rental cars are available, the rental does not include state and local taxes, airport fees, loss damage waiver (LDW), gasoline and surcharges on rental cars for drivers under age 25 (where applicable).

 

Other Information
Specific requests must be made at the time of booking and will be honored at the discretion of a hotel or attraction supplier. Bedding requests are not guaranteed. At some hotels, there will be an additional charge if a crib or rollaway bed is required, payable directly to the hotel.

 

Special Assistance
Individuals with mobility impairments and /or disabilities requiring special assistance, treatment or facilities must communicate any special needs to Yankee Holidays® when booking. We will do our best to accommodate the request, but we cannot make any guarantee.

 

Events Beyond Our Control – Force Majeure
Except where otherwise expressly stated in these booking conditions we will not be liable or pay you compensation if our contractual obligations to you are affected by any event which we or the supplier(s) of the service(s) in question could not, even with all due care, foresee or avoid. These events can include, but are not limited to war, threat of war, civil strife, terrorist activity and its consequences or the threat of such activity, riot, the act of any government or other national or local authority including port or river authorities, industrial dispute, lock closure, natural or nuclear disaster, global pandemic, fire, chemical or biological disaster and adverse weather, sea, ice and river conditions and all similar events outside our or the supplier(s) concerned’s control.

 

Visa & Passports
You are responsible for obtaining and paying for all visas and passports, for meeting all health and other requirements, and for any documents required by the laws, regulations, order and/or requirements of the countries you will visit. Non-U.S. citizens must consult the appropriate consulates to determine if any visas are needed; you are responsible for obtaining all visas and entry documents independently. Yankee Holidays® is not responsible for providing you with specific visa and passport information or documentation, for any fees associated with obtaining these documents, and Yankee Holidays® cannot accept liability for any passenger refused entry onto any transport or into any country due to failure of the passenger to carry correct documentation. All passengers traveling internationally are required to have a passport. Most countries require that the passport be valid for at least six (6) months beyond the conclusion of your trip. It is recommended you have a minimum of three blank pages in your passport when traveling, as many countries require blank pages. Multiple-entry visas are required for some vacations. It is your responsibility to verify all visa and passport requirements. The process of obtaining a visa and/or passport can take up to three months or more.

Some government agencies in foreign countries require Yankee Holidays® to collect and pass on certain personal and other details related to you, including but not limited to government-issued identification and passport details. If you fail to supply the details as requested fully and accurately, your trip may be interrupted or cancelled. There are no refunds for failure to provide documentation or failure to provide documentation by the time required.

To enter and leave Canada, all U.S. citizens must carry proof of citizenship such as a valid passport or passport card. Noncitizens must have a valid passport, visa or alien card that permits entry into Canada. A “multiple entry” visa for return to the U.S. may be required. You are responsible for obtaining and paying for any visa, passport or documentation needed. Passengers traveling on Amtrak® rail into Canada must provide date of birth, citizenship and passport information at the time of reservation. Amtrak Vacations is not responsible for any passenger that is denied entry into Canada. If the remaining portion of the trip must be cancelled, the passenger is subject to the cancellation fees noted above and is responsible for all fees to return home. Contact the Canadian Consulate before travel for current and further information. Information accurate at time of printing.

 

Hotels

 

Travel Documents
Travel documents will be sent approximately 21 days prior to your departure, after Yankee Holidays® receives full payment.

 

Responsibilities and Limitations of Liabilities of Yankee Holidays®
Yankee Holidays does not operate or control the accommodations, venues, modes of transportation or any company that provides any of the activities on your vacation. Collectively, those separate and distinct entities are known as the “Operator(s).” Neither YH nor the actual Operator nor its agents or affiliated entities (“released parties”) shall be responsible or liable for cancellations, acts of other service providers, diversions or substitution of equipment or any act, variation, postponement, omission or default by air carriers, land carriers, hoteliers or hotels, transportation companies, or any other persons providing services or accommodations to guests including any results thereof, such as changes in services, accommodations or facilities. Nor shall they be liable for loss or damage to baggage or property, or for injury, illness or death, or for any damages or claims whatsoever arising from loss, negligence or delay from the act, error, omission default or negligence of any person not its direct employee or under its exclusive control, including any act, error, omission, default, or negligence of any country, government or governmental authority, officer or employee. The released parties shall not be liable for indirect, special or consequential damages. All baggage and personal effects are at all times and in all circumstances at the risk of the guided vacation/holiday participant. YH recommends that guest obtain baggage insurance. The Operators, carriers, hotels and other suppliers who provide services on your vacation/holiday are independent contractors; they are not agents, employees or servants of YH or its associated companies. All certificates and other travel documents for services issued by the Operator(s) are subject to the terms and conditions specified by the carriers and suppliers and to the laws of the countries in which the services are supplied. The released parties are not responsible for any criminal or other conduct by third parties, whether criminal, intentional, grossly negligent, negligent or otherwise.
Additional Risks: Additional risks and dangers may arise including, but not limited to, hazards of traveling in undeveloped areas, hazards of travel by boat, train, automobile, aircraft and other means of conveyance, animal interactions, forces of nature, political unrest, other unrest, hazardous local customs and practices, differing levels of sanitation, differing standards of safety, risks associated with water, food, plants, insects and differing animal regulation, accident or illness in areas lacking means of rapid evacuation or medical facilities, and acts of national and local governments and unrest and acts of others against governments. These risks are not an exhaustive list but are examples of many kinds of risks. You are voluntarily participating in these activities with the knowledge that there are significant dangers involved, and you hereby agree to accept any and all risks. As lawful consideration for the agreement with YH to participate in such trips and activities you agree you will not make a claim against YH, its related companies or its personnel or sue for bodily injury, emotional trauma, death, property loss or damage or other loss, cost or expense, however caused, as a result of or related to your contracting for, traveling to or from, or in any and every other way participating in the trip. You release YH, its related companies and its personnel from any and all claims, known or unknown, arising from contracting for, traveling to or from, and in any and every way participating in a trip. This release of liability and assumption of risk agreement is entered into on behalf of you and all members of your family and party, also including minors accompanying you. This agreement also binds your heirs, legal representatives and assigns.

 

VENUE AND CHOICE OF LAW: In the event of any dispute between the parties, you agree to submit the dispute to a court of competent jurisdiction in the Commonwealth of Massachusetts and its' laws shall be applicable.

 

Products and services described in this brochure are subject to change without notice. Call your Travel Agent or Yankee Holidays® at 800-225-2550 for information.

CST #2115735-40